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to the point.we create software products that have a point and a meaningful impact
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→ letscollaborate@p1k.org
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→ tw: @phase1karma
talk
→ letstalk@p1k.org

We are bigger than just a product company. We are a value-driven community.

Read about what is beyond the products in Phase One Karma.

Unicheck

Tackling academic dishonesty with Unicheck

AI-driven anti-plagiarism checker with more than 1 million users worldwide.

Loio

Loio — a shortcut to perfect legal documents

Advanced styling, comparison, and AI-analysis for legal contracts in one add-in.

there is a story to how phase one karma got where it is.

In 2014, not long after we had finished universities and had gotten into the tech world, we had an idea. There were ways in which artificial intelligence could help universities become more transparent — and we knew how to apply them. It was a match, and it turned into Unicheck.

As more amazing people were joining us and our product was growing, we realized: hey, we are good at this. That is when Phase One Karma was born — a company that would create tech products and transforms state-of-the-art technologies into something meaningful.

read our full story
meet the team
let's make an impact togetherCheck our open job opportunities and see if there's a fitting spot for you at P1K.
Marketing
Content Team Lead
Brand Writer
SMM Manager
PR Manager
Content Writer
Development
Project Manager
QA Team Lead
Senior Full Stack Developer
Senior Data Scientist (NLP)
Middle Full Stack Developer
Node.js Developer
Business development
Customer Engagement Manager
Human Resources
Lead System Administrator
Product
Product Manager
We believe all our work should be fun, meaningful, and to the point.
Artem FenkovskyiChief Operating Officer
points of insightRead our latest blog posts and gain insights into the world of tech
Yet another way of NER systems evaluation
Stanislav OlenchenkoStanislav Olenchenko
To the peak! P1K has conquered the highest point of Ukraine.

2020 has been a strange year for everyone so far. Working from home, starting things anew, updating expectations — all of this...

Stanislav OlenchenkoStanislav Olenchenko
NLP technology: bridging the communication gap
Kateryna YurchenkoKateryna Yurchenko

Customer Engagement Manager

What we need:

  • Experience in Customer Support and/or Sales activities – 6 months or more;
  • Working in the night-shift schedule;
  • Understanding of IT terminology;
  • Proficient at using Mac OC;
  • Upper-intermediate/Advanced English level (written and spoken) is a must;
  • Excellent verbal and written communication skills;
  • Being proactive with the customers;
  • Understanding of how CRM systems work;
  • Ability to be proactive with customers, asking their feedbacks and arrange demo calls presenting the product, engage with the customers as much as possible, handle customers’ questions, complaints, and inquiries with the highest degree of knowledge, courtesy, and professionalism to help and interest the customer with our product.

Would be a plus:

  • IT Education;
  • Legal/ International Law Education;
  • Lead generation experience;
  • Excitement to learn new products/technologies and help customers;
  • Familiarity with ticketing systems and CRMs.

What you will do:

  • Proactive communication with users via live chat, phone, social media, etc.;
  • Converting website visitors into leads;
  • Providing lead generation activities;
  • Conducting product research;
  • Searching for similar software and testing it;
  • Helping clients solve problems accessing our systems and websites;
  • Develop trust and long term relationships with clients;
  • Provide customers’ feedbacks/ ideas/suggestions about the product to the Development Team.

What we offer:

  • Medical insurance;
  • Possibility of training at the expense of the company;
  • We also comply with the national holidays;
  • The company provides lunches/breakfasts;
  • Exciting team buildings;
  • Modern, well-equipped lofty office.
Apply